Reference

Your Rights and Our Obligations at 91cub

Our legal framework sets out exactly what you can expect from 91cub and what we ask of you in return — covering account conditions, data handling, and how…

Jurisdiction-Aware TermsData Privacy CoveredAccount Conditions ExplainedContact Paths IncludedReviewed Periodically

Explore the lobby Read FAQ

How Our Terms Apply Across India

91cub Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

91cub operates under the laws and regulations of the jurisdiction in which it is licensed, and access to services is available only where local law permits. By creating an account, you confirm that you are accessing the platform in a jurisdiction where doing so is lawful.

1
We do not accept accounts from regions where applicable law prohibits such services. Deposits made via UPI, Paytm, or PhonePe are processed in accordance with the payment rails' own terms in addition to ours. Currency, tax obligations, and transaction reporting requirements vary by state and union
2
territory in India — you are responsible for understanding and meeting those obligations in your own jurisdiction. Our terms are governed by the laws applicable to our licence, and any disputes are subject to those governing terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about any part of our legal terms, data practices, or account conditions, our support team is equipped to handle it.

Live Chat Support Our live chat team handles policy queries in real time. For questions about account terms, access conditions, or how a specific clause applies to your account, start a chat from any page on 91cub and we will connect you within minutes.

Email for Formal Requests Formal data requests — including access, correction, or deletion of personal data — should be sent to our legal correspondence address by email. We aim to acknowledge within two working days and resolve within the statutory period required by applicable law.

Account Panel Self-Service Certain legal actions, such as updating your registered name or email address and reviewing the version of terms you accepted, can be completed directly from your account settings panel without needing to contact support.

HOW WE HANDLE YOUR DATA

Privacy, Security, and Retention at 91cub

We collect only the data needed to operate your account securely, process transactions via UPI, Paytm, or PhonePe, and meet our legal obligations.

Data We Collect

We collect name, contact details, payment identifiers for UPI or Paytm, and device identifiers. We do not collect more than is necessary to verify your account and process transactions. Browsing data on our platform is used solely for security and session continuity.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and lobby settings. Analytics cookies measure aggregate traffic patterns only — no individual browsing profile is sold or shared with third-party advertisers.

Account Security Practices

Passwords are stored as salted hashes and never in plain text. Two-step verification is available on your account settings page. Our systems flag unusual login locations and will prompt you to re-verify before granting access from an unrecognised device.

Data Retention Periods

Active account data is retained for as long as your account is open plus the statutory minimum required by the applicable licence jurisdiction. After account closure, we retain transaction records for the period required by applicable financial law, after which data is permanently deleted.

Who to Contact for Data Requests

Our designated data contact handles all formal requests under applicable privacy law. Email us with your registered account address and the nature of your request — access, correction, or deletion. We will confirm receipt within two working days.

Requesting Changes to Your Data

You may update most personal details directly from your account settings. For changes that require identity verification — such as a name correction — attach a scanned copy of a valid government-issued ID when emailing our data contact. Changes are processed within five working days.

Common Questions About Our Legal Terms

These are the questions we receive most often about account conditions, privacy rights, and how our terms apply. If your question is not covered here, reach us via live chat or email and our team will respond with a clear, written answer.

Your account is governed by the laws of the jurisdiction in which 91cub holds its operating licence. Access is available only where local law permits. You should satisfy yourself that using the platform is lawful in your specific state or union territory in India.

Yes. Email our data contact from your registered address with the subject line 'Data Access Request'. We will compile the data we hold and deliver it to you within the timeframe required by applicable privacy law, typically within 30 days of verified receipt.

Send a deletion request by email to our data contact. We will remove data that we are not legally required to retain. Transaction records must be kept for the statutory minimum under financial regulations; we will inform you of anything we are unable to delete and why.

When you close your account, we stop using your data for operational purposes immediately. We retain transaction and identity records for the minimum period required by the laws applicable to our licence, after which they are permanently deleted from our systems.

We store only the payment identifiers needed to process and reconcile your transactions — such as a masked UPI handle. Full sensitive payment credentials are handled by the respective payment processor and are never stored on 91cub servers in plain form.

Contact us immediately via live chat and change your password from the account settings page. Our security team will review access logs for your account and, where a breach is confirmed, take steps to secure it and notify you of any data involved as required by law.

We may update our terms to reflect changes in applicable law or our service. When material changes are made, we will notify you by email to your registered address and display a notice on the platform before the new terms take effect. Continued use constitutes acceptance.

Your Rights and Our Obligations at 91cub

Reach Us on Policy and Account Matters

Privacy, Security, and Retention at 91cub

Data We Collect

Cookie Use

Account Security Practices

Data Retention Periods

Who to Contact for Data Requests

Requesting Changes to Your Data

Common Questions About Our Legal Terms

01 Which laws govern my account with 91cub?

02 Can I request a copy of the personal data 91cub holds about me?

03 How do I ask 91cub to delete my personal data?

04 What happens to my data if I close my account?

05 Are my UPI or Paytm payment details stored by 91cub?

06 What should I do if I believe my account has been accessed without my permission?

07 Can 91cub change its legal terms, and will I be told?

Related Pages